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Zen Research

Putting users at the heart of products

Services

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Full Service User Research

I conduct research from start to finish, from study design and recruitment through data collection, analysis, and reporting.

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Full Service User Research

I conduct research from start to finish, from study design and recruitment through data collection, analysis, and reporting.

Image of woman interviewing and taking notes

Full Service User Research

I conduct research from start to finish, from study design and recruitment through data collection, analysis, and reporting.

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Product Audits

I deeply analyze your product and user flows to identify key opportunities for improvement based on best UX practices.

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Product Audits

I deeply analyze your product and user flows to identify key opportunities for improvement based on best UX practices.

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Product Audits

I deeply analyze your product and user flows to identify key opportunities for improvement based on best UX practices.

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Competitor Research

I dig into your competitors' features and UX to highlight ways for you to stand out from the crowd and meet key user needs better.

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Competitor Research

I dig into your competitors' features and UX to highlight ways for you to stand out from the crowd and meet key user needs better.

Image of two balls being balanced

Competitor Research

I dig into your competitors' features and UX to highlight ways for you to stand out from the crowd and meet key user needs better.

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Research Coaching

Want to conduct research yourself, but afraid to go it alone? I'll guide you from start to finish and help you establish a research practice for your organization.

Image of woman waving to laptop screen on video call

Research Coaching

Want to conduct research yourself, but afraid to go it alone? I'll guide you from start to finish and help you establish a research practice for your organization.

Image of woman waving to laptop screen on video call

Research Coaching

Want to conduct research yourself, but afraid to go it alone? I'll guide you from start to finish and help you establish a research practice for your organization.

About

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Image of researcher

I'm Nicole.

I'm Nicole.

I'm a seasoned UX researcher with 10 years of experience at top companies, including Google, Amazon, Uber, and Meta. I've also worked in healthcare and for the US government. My passion is to empower teams and users alike.

I'm a seasoned UX researcher with 10 years of experience at top companies, including Google, Amazon, Uber, and Meta. I've also worked in healthcare and for the US government. My passion is to empower teams and users alike.

Why "Zen"?

Why "Zen"?

The name "Zen" derives from my fundamental philosophy: I believe in thoughtful, mindful inquiry that provides teams with greater insight into users, opportunities, and risks.

The name "Zen" derives from my fundamental philosophy: I believe in thoughtful, mindful inquiry that provides teams with greater insight into users, opportunities, and risks.

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Get in touch

Drop me a line!

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